Comprehensive customer support at the highest level
At weba, the focus is not only on the outstanding quality of the stamping and forming tools, but also on a comprehensive and customer-oriented service. By “holistic customer support”, weba means end-to-end customer support, starting with the project concept and continuing through the production phase to the smooth commissioning of the tools. The mobile tool service “weba on tour” has been successfully expanding this range of services for several years and offers customers significant cost savings in the tool life cycle.
Fast response times and high flexibility
In the automotive industry, essential troubleshooting and unscheduled repair and maintenance work are often crucial to success. With “weba on tour”, weba guarantees a lightning-fast response time. The Mobile Tool Service team is on site at the customer's premises as quickly as possible for tool handover or training, repair and maintenance work or tool optimization. Fast, high-quality solutions are particularly important in the event of machine downtimes or production stoppages - and this is precisely where weba excels.
Avoiding production downtime and reducing repair costs
weba's mobile tool service helps customers to avoid long downtimes and high repair costs. The rapid availability and high degree of flexibility of the “weba on tour” team make it possible to solve problems quickly and efficiently. Thanks to an extensive in-house spare parts warehouse, weba can react immediately to rectify problems and thus minimize production downtime.
As a leader in the manufacture of high-quality forming tools, weba is now also a pioneer in terms of customer orientation and service quality. With the mobile tool service “weba on tour”, the company is once again proving that it not only sets standards in terms of product quality, but also in the area of customer service.
About weba Werkzeugbau
Since its foundation in 1982, weba Werkzeugbau GmbH has established itself as a leading specialist in the manufacture of cold and hot forming tools. With a clear focus on innovation and quality, weba offers its customers in the automotive industry customized solutions that meet the highest standards. weba Werkzeugbau employs over 300 qualified and dedicated employees at two locations. The headquarters and development center in Dietach, Austria, is the creative center of weba, where innovative ideas and advanced forming technologies are brought to life. The site in Olomouc, Czech Republic, focuses on the production of tools for hot forming and machining technology. With state-of-the-art technology and in-depth expertise, weba develops innovative solutions that meet the specific requirements of its customers.
